P: 03 8802 4407 E: hello@fatandskinny.com.au
FREQUENTLY ASKED QUESTIONS

FEEL FREE TO ASK ANY QUESTIONS. FOR OVER TEN YEARS WE HAVE BEEN PRIVILEGED TO COOK AND CATER FOR MANY AMAZING PARTIES, WEDDINGS AND CORPORATE EVENTS. IT IS EASY FOR US TO NIP ANY CONCERNS IN THE BUD SO YOU CAN RELAX AND ENJOY YOUR CELEBRATION WITHOUT WORRYING ABOUT A THING.

WHERE ARE WE LOCATED?
Fat and Skinny are a happy team of cooks based in the Eastern Suburbs of Melbourne. We cater to customers located in Metro Melbourne, the Yarra Valley and Regional Victoria.(Additional travel/delivery charges apply for Regional Victoria and are calculated on an individual basis)

WHATS INCLUDED IN THE PRICE?
On the day of your party we will come to you with everything we need so you don’t have to worry about a thing. We will arrive 30 minutes prior to the start of your party with a cook, wait staff, cooking and serving equipment, white cocktail napkins and plenty of tasty food. All we need is your oven set to 180 degrees, as much bench space cleared as possible and a sink.  Plus, your kitchen will be sparkling clean before we leave. All of this is included in our service- just like having a friend in the kitchen sorting everything out for you.

HOW MANY GUESTS?
We have a minimum order of 40 guests for all Private and Wedding Catering menus, and minimum of 25 guests for the Corporate Lunch Menus. We have cooked for celebrations with 40 people up to groups of 300 people.  We are firm believers in the more the merrier – more food, less mess, more fun, less stress.

WHO COOKS THE DELICIOUSNESS?
We make all of our tasty offerings from scratch in fresh batches just for you. Our dishes are prepared fresh with herbs, fruit and flowers from our kitchen garden, meat and poultry from our fabulous butcher, seasonal vegetables, and plenty of love. There are no mass produced ‘yellow’ food or dodgy shortcuts.

WILL THERE BE ENOUGH FOOD?
Oh God, yes! We take feeding people very seriously. The last thing we want is your guests having to do a Macca’s run because they are hungry. In the decade that we have been catering for large groups, we are yet to run out of food!

CAN I ALTER THE MENUS OR PACKAGES?
Absolutely. As we hand make all of our gorgeous canapes and meals from scratch just for you, it is easy for us to accommodate any special requests. We can create any menu combination to suit a range of dietary requirements, tastes and budgets so please feel free to ask.  Our most popular menu combinations can be found here.  We can also design a bespoke menu for you to suit different themes.

DO WE CATER FOR SPECIFIC DIETARY REQUIREMENTS?
Of course. Everyone deserves to eat well, and if anyone has a specific dietary requirement, let us know. It’s a great idea to ask your guests when they RSVP of their needs.

DO WE OFFER A KIDS MENU?
We are happy to offer a kids menu or the standard menu at a reduced rate for children under 12.

CAN I MAKE CHANGES MY MENU?
Sure can. You are welcome to make alterations to your order anytime up to a fortnight before your event. Please note cancellation policy below

DO WE NEED TO SEE YOUR KITCHEN BEFOREHAND?
We have worked in homes, parks, function venues, breweries, blank warehouses, bars and community halls. All we require is a sink, access to water and an oven. If your space doesn’t have these kitchen facilities, we may need to do a site inspection.  Extra charges apply if we need to hire cooking, cooling and/or cleaning equipment and this is calculated on an individual basis. To help keep costs down, we are more than happy to work with you to design a menu that can limit these expenses. We are happy to organise a site inspection to best understand the layout and any special requirements for the venue.

CAN WE SET UP YOUR EVENT?
We are happy to organise hire of tables, chairs, napery, crockery, and cutlery and will be calculated on an individual basis.  We can also organise for our event stylist to lay and set tables for you – this will be charged on an individual basis.

CAN I PICK UP MY ORDER?
We offer free delivery for all our clients in the Melbourne Metro area. We do not however,  have a shop you can visit to collect orders.

DO WE OFFER TASTE TESTING?
We don’t have the facilities for taste testing as we do not have a shop you can visit.  That being said we have plenty of customers who have written rave reviews about our food and service. We take feeding people very seriously! We are more than happy to meet with you and go through your options together.

DO WE PROVIDE BAR STAFF?
We are happy to provide smiling people to staff your bar. All our bar staff have a responsible serving of alcohol certificate and are guns at pouring a drink. Bar staff are charged at $46 per hour with a minimum of 3 hours.

DO YOU MAKE WEDDING AND BIRTHDAY CAKES?
Yes. We offer to bake your cake and ice it in either dark chocolate or white chocolate ganache. It can then be decorated with fresh flowers you provide, or a basic toffee decoration. You are welcome to substitute the dessert menu for a decorated cake which we will also cut and serve for you. See here for cake menu

CAN WE CUT YOUR CAKE?
We can cut and serve the cake you provide for a small cost. It is important that the cake is available for cutting before the speeches start so we can serve it as soon as they are finished.

HOW CAN I GET A QUOTE?
You are welcome to contact us on 03 8802 4407 or click here to make an enquiry or request a quote. For the quickest response, please provide the following information

YOUR NAME
EMAIL ADDRESS
PHONE NUMBER
EVENT ADDRESS
EVENT DATE
GUEST NUMBERS
STYLE OF FOOD YOU ARE THINKING ABOUT

One of our friendly team will contact you to organise a quote for you lickety-split

HOW DO I BOOK?
We can confirm your booking date once you are happy with your quote. We will generate an invoice based on the quote details and organise payment of a deposit from you. The payment of the deposit  holds your booking date firm. As we are a boutique catering business and only take a limited numbers of jobs on, paying the deposit guarantees that your booking has priority over any other requests that we receive. During the warmer months we often book out 6-8 weeks in advance, and we want to make sure we will be there for you. We can easily make any changes to the invoice closer to the date of the function time.

Confirmation of your menu selections, definite guest numbers and final payment are required anytime up to a fortnight before your function.

HOW CAN I PAY?
You are welcome to pay with bank transfer, credit card or cash. We do not accept cheques.

CANCELLATIONS POLICY
We understand that sometimes things can happen which may call for an event to be cancelled. Where an event is cancelled more six weeks prior to your function, a 50% refund of the deposit will be given. If a cancellation of an event occurs 30 days before the event date, no refund of the deposit will be given.

MORE QUESTIONS?
Ask away – We’ve been cooking for and organising parties and functions for over ten years, and it is easy for us to nip your worries in the bud. If this is the first time you have used a caterer, then we absolutely understand the stress of having someone new in your kitchen. We will do everything we can to ensure your experience is as easy and fun as possible. Please contact us on 03 8802 4407 or fill out the form below and we’ll get back to you with the answers


 

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When?

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